Bills by SMS and WhatsApp
Every bill goes out with a link to pay. Your customers do not need an app.
BillGrid Billing & collections
Know who has paid, who still owes, and who to chase
BillGrid is our own billing and collections product. It sends your bills and takes M-PESA and card. Each payment is matched to the right customer, so you always know who still owes.
- Free
- invoicing plan to start
- 14 days
- full trial, no card
- 0%
- taken from what you collect
Who it is for
Water schemes and private suppliers billing metered connections, waste collectors, and any business that sends invoices
For water schemes and waste collectors
- Meter readings taken on a phone, even with no network
- Your water tariff applied to every connection
- Waste billed flat, per lift or per kilo
- The whole scheme or round billed in one go
For businesses that send invoices
- Invoices with your logo and an M-PESA pay link
- Regular invoices raised and sent on time
- Reminders sent to customers who are late
- Bank and paybill payments matched for you
What it does
What BillGrid does for you
Payments matched for you
Upload your paybill, till or bank statement. Each payment goes to the right account, and unclear ones wait for you.
Know who to chase
See who owes and for how long. Reminders go out on the days you choose.
Field work on a phone
Readers and crews record meter readings and pickups on a phone. It works offline and syncs later.
What is inside
Everything in one place
- Branded invoices with M-PESA and card pay links
- Metered water billing on tiered tariffs
- Waste billing - flat, per lift, or per kilo
- Payments matched from your paybill, till and bank
- Arrears by age, with reminders on your schedule
- Bills by SMS or WhatsApp - no app for your customers
Your paybill, your money
BillGrid works with the paybill, till and bank account you already have, and takes no percentage of what you collect. Payments are matched to accounts on their own; anything doubtful waits for a person to decide rather than being guessed.
Getting started
Up and running in three steps
01 Open your account Sign up and confirm your phone number. Then pick what you bill: invoices, water or waste.
02 Bring your customers Import your customer list from a spreadsheet. Add opening balances, meters and rates.
03 Send your first bills Bill everyone in one run. Bills go out with a pay link, and payments come back matched.
Questions
What people ask about BillGrid
Do I need to change my paybill or till?
No. Customers keep paying the number they already know. BillGrid works with your own paybill, till and bank account. It takes no share of what you collect.
What if a customer pays only part of a bill?
The payment clears their oldest bill first. Anything extra stays on their account as credit.
Can meter readers work with no network?
Yes. Readings and photos are saved on the phone. They sync when there is signal, and someone on your team checks them before billing.
Can my customers see their own bills?
Yes. Customers sign in with a code sent to them. They can see their balance, bills and payments, and download a statement.
Can I try it first?
Yes. You get the full product free for 14 days, with no card needed.
Every question we get asked is on one page, if you would rather read the lot.
Need something it does not do?
We build it around you
BillGrid is built by the same engineers who build custom systems. If you need more than it does today, we can extend it or build around it.
Ready to try BillGrid?
Open BillGrid and look around, or book a free call and we will walk you through it.
- Free 30-minute call
- A walk-through on your own data
- Straight answers, no pressure
Or reach us directly
Weekdays, and we answer the same day.