1. Introduction
Welcome to Noria Technologies ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website noria.co.ke and use our services.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not access or use our website or services.
2. Information We Collect
We may collect information about you in a variety of ways when you interact with our website and services. The information we collect includes:
Personal Data
Personally identifiable information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry forms
- Subscribe to our newsletters or marketing communications
- Request services or information from us
- Communicate with us via email, phone, or other channels
This information may include your name, email address, telephone number, company name, job title, and any other information you choose to provide.
Derivative Data
Information our servers automatically collect when you access our website, including:
- Internet Protocol (IP) address
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed and navigation paths
- Time spent on pages
- Referring website or application
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- Service Provision: To provide, maintain, and improve our services
- Communication: To respond to your inquiries and provide customer support
- Marketing: To send you information about our services that may be of interest to you (with your consent)
- Analytics: To understand how users interact with our website and services
- Legal Compliance: To comply with applicable laws and regulations
- Business Operations: To detect, prevent, and address technical issues or security concerns
4. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
- With Your Consent: We may disclose your information for any other purpose with your explicit consent
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect the security of your personal information. These measures include:
- Secure Socket Layer (SSL) encryption technology
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
While we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update, or delete the information we have about you
- The right to object to processing of your personal information
- The right to request that we transfer your data to another organization
- The right to withdraw consent when processing is based on consent
To exercise any of these rights, please contact us using the information provided in Section 8.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: [email protected]
Address: Nairobi, Kenya
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Kenya and choose to provide information to us, please note that we transfer the information to Kenya and process it there.