AI + Communication
AI assistants that answer fee, term, and policy questions on WhatsApp and the website, then book a school visit or escalate to admin when needed.
Typical first build
KES 150k - 380k
Timeline
4 - 6 weeks
Includes
Discovery, build, launch, and a 30-day post-launch window for adjustments.
Range covers most education projects in this pillar. Final scope and price come out of a planning call.
Common use cases
When this becomes useful for Education
Admissions enquiry assistant
An admissions office answering the same fee, term, and policy questions across WhatsApp and walk-ins each term.
Outcome
Parents get accurate first answers and book a school visit, while the team handles only the cases that need attention.
Parent broadcast and announcement workflows
A school sending term updates, fee reminders, and event notices across staff phones with no record.
Outcome
Announcements go out from one tool with delivery tracking and a clean audit log.
Fee reminder and arrears nudges
A school chasing fee payments through staff phones with no consistent reminder cadence or audit trail.
Outcome
Reminders go out automatically at agreed milestones, with paid-status sync and escalation to the bursar when needed.
Sound like your situation?
A 30-minute planning call gets you scope, timeline, and a budget range you can act on.
Problems we hear most often from Education
If any of these sound familiar, this pillar is the right place to start.
Admissions phones ring with the same fee, term, and policy questions every week
Term updates and fee reminders are pasted into staff phones, with no proof of delivery
Parents who miss a payment cycle get chased inconsistently or not at all
Open days, tours, and visits are scheduled by phone with no automated reminders
What is included
Capabilities for Education
Admissions Q&A on WhatsApp and web
School-visit booking and reminders
Parent broadcast and announcement workflows
Escalation to admin or bursar
Workflow example
How it changes for Education
The useful question is not only what feature gets built - it is what changes in how customers, staff, payments, and records move through the business.
Before
Admissions answers the same fee, term, and policy questions weekly; parents miss term updates in WhatsApp groups.
Build
We build the admissions assistant, parent broadcast workflows, and fee-reminder cadence with audit trails.
After
Routine asks are handled instantly, parents receive announcements reliably, and admissions focuses on real applications.
Want a workflow mapped for your business?
We will sketch the before/build/after for your specific operation on the call.
Infrastructure inside this pillar
The rails we wire in when the workflow needs them
Good fit when
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You already know the common questions, lead stages, or support categories.
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The team needs faster first response but still wants human control.
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WhatsApp, SMS, web chat, email, or CRM handoff matters to the workflow.
Not the best starting point when
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You want AI to make sensitive decisions without review or clear rules.
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There is no approved source of truth for answers, pricing, policies, or escalation.
Example deliveries
What this looks like for Education
Admissions enquiry assistant
AI that answers common parent questions about fees, terms, and applications, then books a school tour.
Scoping inputs
What makes planning faster
You do not need perfect documentation before a call. These are the practical details that help us recommend the right starting build and avoid unnecessary scope.
Top customer questions, lead qualification rules, and escalation triggers.
Approved documents, product data, FAQs, policies, or scripts the AI can use.
Channels to connect: WhatsApp, web chat, SMS, email, CRM, or sheets.
What must always be handed to a human.
Buyer questions
Questions that come up from Education
Will the AI answer fee, policy, or term questions correctly?
Yes - it only uses the school's approved fee structure, policies, and term dates. Anything outside that escalates to admin.
Can it send fee reminders without spamming parents?
Reminders run on an agreed cadence (e.g. T-7, T-1, T+3), pause on confirmed payment, and escalate to the bursar if needed.
How do parents reach a real person if needed?
Every chat has a "speak to admin" option, and the assistant escalates anything outside its scope automatically.
Where most education operators start
Operations Systems first, then Custom Systems and AI + Communication
Most schools start with the operations system that ties admissions, fees, attendance, and reporting into one source of truth. The parent portal and admissions assistant come next, once the back-office is no longer running on spreadsheets.
Industries we know best for this pillar
Built around how operators actually work
Ready to scope a ai + communication project?
Where customers reach you and the team responds faster. Tell us the bottleneck and we will point at the right scope, timeline, and budget range.
- Free 30-minute planning call
- Scope, timeline, and budget range
- WhatsApp, phone, or email available
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